Privacy Policy

1. Introduction

Welcome to Bota Review (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring you have a positive experience on our platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name and contact information (email address, phone number)
• Account credentials and profile information
• Location data and address information
• Payment information (processed securely through third-party providers)
• Communication preferences and marketing opt-ins

2.2 Usage Information

We automatically collect certain information about your use of our services:

• Device information (IP address, browser type, operating system)
• Usage patterns and interactions with our platform
• Search queries and preferences
• Cookies and similar tracking technologies
• Analytics data to improve our services

2.3 User-Generated Content

When you use our services, you may provide:

• Reviews, ratings, and comments about places
• Photos and images you upload
• Profile information and preferences
• Feedback and support requests

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Provision: To provide, maintain, and improve our services
• User Experience: To personalize your experience and provide relevant content
• Communication: To respond to your inquiries and send important updates
• Security: To protect against fraud, abuse, and security threats
• Analytics: To analyze usage patterns and improve our platform
• Legal Compliance: To comply with applicable laws and regulations
• Marketing: To send promotional materials (with your consent)

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our platform, such as:

• Cloud hosting and storage providers
• Payment processors and financial institutions
• Analytics and marketing service providers
• Customer support and communication tools

4.2 Legal Requirements

We may disclose your information if required by law or in response to:

• Valid legal requests from government authorities
• Court orders or subpoenas
• Protection of our rights, property, or safety
• Prevention of fraud or security threats

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction. We will notify you of any such changes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Employee training on data protection
• Incident response procedures

However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Your Rights and Choices

You have the following rights regarding your personal information:

6.1 Access and Portability

You can request access to your personal information and receive a copy of the data we hold about you.

6.2 Correction and Updates

You can update or correct your personal information through your account settings or by contacting us.

6.3 Deletion

You can request deletion of your personal information, subject to certain legal and operational requirements.

6.4 Opt-Out

You can opt out of marketing communications and certain data processing activities.

6.5 Data Portability

You can request a copy of your data in a structured, machine-readable format.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

7.1 Types of Cookies

• Essential Cookies: Required for basic functionality
• Analytics Cookies: Help us understand how users interact with our platform
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Used for targeted advertising (with consent)

7.2 Cookie Management

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect platform functionality.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during such transfers.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Displaying prominent notices on our platform

Your continued use of our services after such changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

12. Data Protection Officer

For privacy-related inquiries, you may also contact our Data Protection Officer:

13. Google User Data

If you sign in with Google, we may receive limited Google user data that you authorize during the consent flow. We request only the minimum scopes necessary to enable authentication and improve your experience.

13.1 Data We Access

• Basic profile information (e.g., name, avatar) when permitted
• Email address for account creation and communication

13.2 How We Use It

• Authenticate your account and keep you signed in
• Populate your profile and personalize your experience
• Communicate important service updates (when applicable)

13.3 What We Do Not Do

• We do not sell Google user data.
• We do not share Google user data with third parties except trusted service providers acting on our behalf (e.g., hosting, analytics) under appropriate safeguards.
• We do not use Google user data for advertising or to build advertising profiles.
• We do not use Google user data to train standalone AI/ML models.

14. Revoking Access and Data Deletion

You can revoke our access to your Google account at any time via your Google Account settings at myaccount.google.com/permissions.

You can also request deletion of your account and associated data by contacting us at privacy@botareview.com. We will process deletion requests in accordance with applicable laws and our data retention obligations.